Business Policies for The Queen of Auctions

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Business Policies for The Queen of Auctions

Privacy Statement

We value your business, and respect your right to privacy. Our web site is a safe environment for anyone who visits or purchases from us.

We use the information you provide about yourself when placing an order only to complete that order, to send you our newsletter and to use it internally for informational purposes. We do not share this information with outside parties except to the extent necessary to complete your order. In no other way do we share your information with anyone else, for any reason.

We maintain an e-mail newsletter for our customers and others who sign up. If you've received an e-mail from us, and you no longer wish to receive such messages, please follow the instructions included in each email to remove yourself from our list.

Payment & Secure Store

Shopping at our online store is 100% safe - our secure online order center is protected with secure socket layer (SSL) technology. Your credit card information is encrypted so that it cannot be read by anyone else as it is sent over the Internet.

We accept credit card payment with Visa, MasterCard, Discover and American Express. If you order using a credit card, you'll see the name "All Aboard, Inc" on your statement. We also accept checks, money orders, and Paypal payments. 7.75% sales tax applies to purchases shipped within the state of California.

Delivery Policies

We ship using the United States Postal Service and United Parcel Service. All international order will be shipped by USPS.

Return Policies

We want our customers to be completely satisfied and we stand behind all our merchandise. If you're unsatisfied in any way with your purchase, please contact us. We take pride in the products we sell, and we want you to be happy with them. If you have questions, please ask -- we're always happy to help! If you are unhappy for any reason, please contact us for return authorization at Lynn@TheQueenofAuctions.com . We will refund your purchase price minus shipping charges for all returns of nondefective items. Defective items will be replaced or refunded.